Shipping policy

  • Processing Time: Orders are typically processed within 1–2 business days (excluding weekends and holidays).

  • Shipping Methods & Rates: We offer standard ground shipping via our chosen carriers. Rates vary based on weight and destination. Exact shipping costs will be calculated at checkout.

  • Estimated Delivery: Once shipped, most orders arrive within 3–7 business days. Delivery times may vary based on your location and carrier delays.

  • Tracking Your Order: You will receive a tracking number via email once your order ships. Use this number to track delivery status online.

  • International Shipping: Currently, we only ship within the United States. If you need international delivery, please contact us at info@alltropicaldistributors.com.

  • Shipping Issues: If your package is lost or damaged in transit, contact us immediately at 305-308-5029 or info@alltropicaldistributors.com so we can help resolve the issue.